Privacy Policy

Motovault Logistics Group LLC
Effective Date: May 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

Motovault Logistics Group LLC provides an SMS messaging program to communicate with customers who voluntarily opt in through our website, forms, or quote requests.

Messages may include:

  • Vehicle shipping quotes and updates

  • Dispatch and carrier assignment notifications

  • Pickup and delivery updates

  • Order status notifications

  • Customer support communications

Promotional or marketing messages are sent only with separate, explicit consent.

SMS consent is collected through clear, unchecked opt-in checkboxes on forms. Submitting a form without consent will not enroll you in SMS messaging.

SMS consent is not a condition of purchase.

Motovault Logistics Group LLC sends SMS messages to customers who request quotes or information about vehicle transport services.

You can cancel the SMS service at any time by texting “STOP” to +1 224-363-8099.


After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

If you want to rejoin, simply submit a new form with SMS consent.

For assistance, reply “HELP” or contact us at [email protected].

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply. Message frequency varies based on your service activity.

For questions about your mobile plan, please contact your wireless provider.

For privacy details, please review our Privacy Policy:
https://motovaultlogistics.com/privacy-policy

2. Opt-Out & Cancellation Instructions

  • Reply STOP to any message to opt out

  • You will receive a confirmation message

  • No further SMS will be sent unless you opt in again

  • To rejoin, submit a new form with consent

    All opt-out requests are processed promptly and in compliance with applicable laws.

3. Support Information

For help with our SMS program:

  • Reply HELP to any message

  • Or contact us:
    Email: [email protected]
    Phone: +1 224-505-1615

    Support is available during normal business hours.

4. Carrier Disclaimer

Wireless carriers are not responsible for delayed, undelivered, or misdirected messages.

5. Message Frequency & Rates

Message frequency varies depending on customer interaction, typically 1–5 messages per shipment, or more if required for active orders.

  • Message and data rates may apply

  • Check with your mobile carrier for details

6. Supported Carriers

Our SMS program supports major U.S. carriers, including but not limited to:

AT&T, Verizon, T-Mobile, and other regional carriers.

7. Age Requirement

You must be 18 years or older to participate in our SMS messaging program.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here:
https://motovaultlogistics.com/privacy-policy

We use the collected information to:

General Website Terms

This website (“Site”) is owned and operated by Motovault Logistics Group LLC (“Company,” “we,” “us,” or “our”).

By using this Site, you agree to:

  • These Terms & Conditions

  • Our Privacy Policy

  • Any additional applicable terms

    If you do not agree, please do not use the Site.

Modifications to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Site means you accept the updated Terms.

Intellectual Property

All content on this Site (text, graphics, logos, etc.) is owned by Motovault Logistics Group LLC and protected by law.

You may use content for personal, non-commercial use only. Unauthorized use is prohibited.

User Submissions

By submitting forms, inquiries, or information, you grant us permission to use that information solely for business and service-related purposes.

Disclaimers & Third-Party Links

This Site may include links to third-party websites. We are not responsible for their content or policies.

All services are provided “as is” without warranties, to the extent permitted by law.

Payments & Third-Party Services

Payments or services may be processed through third-party providers. We are not responsible for their performance or policies.

User Responsibilities

You agree to provide accurate and complete information when submitting forms or requests.

Termination

We may suspend or terminate access to our services if misuse or violation of these Terms occurs.

Governing Law

These Terms are governed by the laws of the State of Illinois, United States.

Contact Information

Motovault Logistics Group LLC
6525 W Proesel Ave
Lincolnwood, IL 60712

Contact Person: Sasha Burekovic
Office: +1 224-363-8099
Email: [email protected]

Frequently Asked Questions

How long does vehicle transport take?

Delivery time depends on distance, route, and scheduling, but most shipments are completed within a few days to a week.

Is my vehicle insured during transport?

Yes, every shipment is fully insured from pickup to delivery, ensuring your vehicle is protected throughout the entire journey.

How will I track my shipment?

You’ll receive regular updates and can contact your dedicated coordinator anytime for real-time status on your delivery.

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